Microsoft 365 expertise meets senior deskside support in this primarily remote assignment, with onsite responsibilities supporting end users. Troubleshoot technology issues across hardware, software, connectivity, and access.
Working with one of BeachHead's top financial clients, the Senior Deskside Support Analyst delivers comprehensive support in a Microsoft-centric environment. The work includes Outlook, Teams, SharePoint, OneDrive, Office applications, Windows desktop support, and device management. You will help maintain efficient technology operations and user satisfaction.
Key Responsibilities:
- Provide deskside and remote support for end users
- Troubleshoot hardware, software, connectivity, and access issues
- Support Microsoft 365 applications and Office suite
- Deploy and maintain laptops, peripherals, and mobile devices
- Document procedures, configurations, and troubleshooting activities accurately
Requirements:
- Strong deskside and end user support experience
- Proficiency with Microsoft 365 applications
- Demonstrated hardware, software, networking, and application troubleshooting
- Knowledge of Windows desktop support and device management
- Excellent customer service and communication skills
Apply Microsoft 365, Windows, and troubleshooting expertise while supporting remote and onsite users for a financial client.
Senior Microsoft 365 Support Analyst in Toronto employer: BeachHead Inc.
At BeachHead, we pride ourselves on fostering a dynamic and inclusive work environment that empowers our employees to thrive. As a Senior Swaps Business Analyst, you will have the opportunity to collaborate with top-tier professionals in the financial sector, driving innovation in electronic trading and enhancing trading workflows. Our commitment to employee growth is reflected in our supportive culture, where continuous learning and development are encouraged, making us an exceptional employer for those seeking meaningful and rewarding careers in the heart of capital markets.
