Bell Canada is seeking a Specialist Application to join our Network team in Canada. You will provide application and infrastructure support, maintenance and 24/7 on-call service monitoring for business customers, collaborating with CC architects, product owners, scrum masters and developers.
Based in Canada with a hybrid schedule, you will ensure service stability, proactive problem resolution, and strong customer satisfaction while leveraging Genesys and other contact center tools.
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24/7 Contact Center Solutions Specialist in Toronto employer: BCE Inc.
At Bell, we pride ourselves on being an exceptional employer that champions innovation and collaboration. Our hybrid work model allows for flexibility while fostering a supportive environment where employees can thrive and grow their careers. With comprehensive benefits, including health coverage and exclusive discounts, along with a commitment to inclusivity, Bell is dedicated to ensuring every team member feels valued and empowered to make a meaningful impact.