Customer-Focused Service Advisor in Kelowna

Customer-Focused Service Advisor in Kelowna

Kelowna Full-Time On-site
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Join BCAA as a Service Advisor in Kelowna, where you'll create exceptional customer experiences and help clients navigate insurance solutions. Your role will significantly impact the lives of British Columbians.

In this entry-level role at BCAA, you will engage customers in person and over the phone to promote various insurance products, such as memberships, travel, and auto insurance. With a commitment to learning and problem-solving, you'll collaborate with support teams to recommend tailored coverage, enhancing your industry knowledge along the way.

Key Responsibilities:

  • Greet customers and recommend appropriate insurance products
  • Collaborate with support teams for optimal coverage solutions
  • Identify cost-saving options for customers' needs
  • Provide exceptional service to meet sales objectives
  • Participate in training to advance as an Insurance Advisor

Requirements:

  • At least two years of sales and service experience
  • Level 1 Insurance license or commitment to obtain it
  • Completion of Autoplan Essentials within three months
  • Familiarity with MS Office tools
  • CAIB certification and multilingual skills are a bonus

Deliver meaningful support through insurance and service excellence at BCAA's Kelowna location.

Customer-Focused Service Advisor in Kelowna employer: BCAA

BCAA is an exceptional employer that prioritizes the well-being and growth of its employees while making a meaningful impact in the lives of British Columbians. Located in Burnaby, our collaborative work culture fosters innovation and continuous learning, offering ample opportunities for professional development and career advancement. With competitive benefits, a commitment to inclusivity, and a focus on community engagement, BCAA stands out as a top choice for those seeking a rewarding career in marketing.

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Contact Details:

BCAA Recruitment Team