Join BCAA as the Assistant Manager for our Road Assist Fleet, based in Burnaby. Oversee a team of Fleet Technicians who provide top-notch roadside assistance.
In this regular full-time role, you will manage team development and operational efficiency. Your focus on safety and member experience will be crucial as you guide your team towards success. Strong analytical skills and automotive knowledge are necessary for this position.
Key Responsibilities:
- Recruit, train, and support Fleet Technicians
- Foster a culture prioritizing safety during roadside visits
- Manage operational KPIs for towing and service
- Engage the team and promote unity within the fleet
- Strive for high scores in customer satisfaction metrics
Requirements:
- Minimum 3 years' automotive experience
- Supervisory experience is required
- Red Seal certification or equivalent
- Proficient with MS Office applications
- Valid BC Driver License Class 5 or higher
Lead the BCAA Road Assist Fleet team, ensuring exceptional service and safety in roadside assistance.
Fleet Team Assistant Manager at BCAA in Burnaby employer: BCAA
BCAA is an exceptional employer that prioritizes the well-being and growth of its employees while making a meaningful impact in the lives of British Columbians. Located in Burnaby, our collaborative work culture fosters innovation and continuous learning, offering ample opportunities for professional development and career advancement. With competitive benefits, a commitment to inclusivity, and a focus on community engagement, BCAA stands out as a top choice for those seeking a rewarding career in marketing.
