Lead digital experience and communication services from Victoria, British Columbia, using user experience, content strategy, and digital product leadership. BC Pension Corporation seeks an Assistant Director reporting to the Director, Member Services and Experience. You will guide digital products, user experience, content, education, forms, and correspondence. The position supports Wave 3 pension plan websites, member experience strategy, budgets, resources, governance, and responsible AI adoption. Key Responsibilities:
Lead and inspire the Digital Experience team Shape strategies, business plans, budgets, and investments Drive website modernization and digital service evolution Oversee products, platforms, content, and user experience Strengthen accessibility, quality, governance, and performance practices Requirements:
Degree in communications, digital media, business, marketing, or related discipline Five years of progressive digital experience or communications experience Experience managing digital products or portfolios throughout their lifecycles Experience supervising professional or cross-functional teams Excellent interpersonal, presentation, writing, and editing skills Shape accessible, audience-centred digital products and services through strategic leadership, research, data, and member insights.
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Assistant Director Digital Experience in Victoria employer: BC Pension Corporation
BC Pension Corporation is an exceptional employer located in the vibrant city of Victoria, BC, offering a dynamic work culture that prioritizes collaboration and innovation. Employees benefit from comprehensive professional development opportunities, a commitment to work-life balance, and the chance to contribute to meaningful projects that impact the community. With a focus on strategic priorities and reputation enhancement, this role provides a unique platform for growth and engagement within a supportive team environment.
