Lead digital applications at BC Ferries in Victoria or Vancouver Lower Mainland, guiding CRM, eBooking, and customer technology teams. As Senior Manager, Digital and Customer Applications, you will shape application strategies, oversee customer-facing platforms, and connect technology with business priorities. Your work spans digital booking, eCommerce, communications, payment processing, terminal solutions, architecture, integration, and security. You will lead teams while partnering across IT and business functions. Key Responsibilities:
Lead CRM, eBooking, and IT Digital teams Shape application strategies and technology roadmaps Oversee customer-facing application delivery and support Lead agile planning, prioritization, and iterative development Ensure application quality, security, and performance Requirements:
Degree in Computer Science, Business, or related discipline Extensive enterprise application delivery and support experience Experience leading teams and complex technology initiatives Experience with agile methods and product backlogs Strong communication, decision-making, and problem-solving skills Shape BC Ferries customer technology through digital strategy, application leadership, agile delivery, and secure enterprise platforms.
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Senior Manager Digital Applications employer: Bc Ferry Services Corporation
Bc Ferry Services Corporation is committed to transforming its operations and enhancing the experience for both customers and employees. The company fosters a culture of innovation, collaboration, and continuous improvement, providing opportunities for professional growth in a dynamic environment. Employees benefit from a strong focus on safety, operational excellence, and strategic leadership across various roles.
Contact Details:
Bc Ferry Services Corporation Recruitment Team
