Lead digital applications at BC Ferries in Victoria or Vancouver Lower Mainland, guiding CRM, eBooking, and customer technology teams. As Senior Manager, Digital and Customer Applications, you will shape application strategies, oversee customer-facing platforms, and connect technology with business priorities. Your work spans digital booking, eCommerce, communications, payment processing, terminal solutions, architecture, integration, and security. You will lead teams while partnering across IT and business functions. Key Responsibilities:
Lead CRM, eBooking, and IT Digital teams Shape application strategies and technology roadmaps Oversee customer-facing application delivery and support Lead agile planning, prioritization, and iterative development Ensure application quality, security, and performance Requirements:
Degree in Computer Science, Business, or related discipline Extensive enterprise application delivery and support experience Experience leading teams and complex technology initiatives Experience with agile methods and product backlogs Strong communication, decision-making, and problem-solving skills Shape BC Ferries customer technology through digital strategy, application leadership, agile delivery, and secure enterprise platforms.
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Senior Manager Digital Applications employer: BC Ferries
At BC Ferries, we pride ourselves on being an exceptional employer, offering a unique opportunity to work in the breathtaking Saltery Bay on BC's Sunshine Coast. Our commitment to safety, service, and inclusion fosters a supportive work culture where employees can thrive and grow, while enjoying a lifestyle enriched by outdoor recreation and community connection. With competitive salaries and a focus on professional development, we empower our team members to make a meaningful impact in connecting communities along our stunning coastline.
