At a Glance
- Tasks: Lead transformative projects that enhance business capabilities and drive innovation.
- Company: Join BC Ferries, a leader in coastal transportation with a commitment to safety and service.
- Benefits: Enjoy competitive salary, comprehensive benefits, hybrid work options, and career development opportunities.
- Other info: Be part of a diverse team dedicated to connecting people and supporting communities.
- Why this job: Shape the future of transportation while making a real impact on communities across BC.
- Qualifications: 10+ years in business transformation and strong communication skills required.
The predicted salary is between 132600 - 165700 $ per year.
BC Ferries is embarking on a bold, multi-year transformation of our technology and the way we work. This evolution is focused on strengthening the experience for both our customers and employees while ensuring we continue to deliver safe, reliable, and affordable service—now and into the future. As our vessels and terminals become increasingly connected, and we adopt modern platforms powered by advanced analytics and artificial intelligence, we’re looking for forward-thinking leaders and talented professionals who are excited by what’s possible.
The Opportunity
Transformation starts with asking the right questions. As BC Ferries continues to evolve how we operate, serve our customers and support our people, we’re looking for a Principal, Business Capability & Transformation Design to help shape what comes next. This is a senior individual contributor role for someone who can look beyond individual projects or technology solutions to understand the bigger picture: What capability do we need? Why does it matter? What needs to change? And what will it take to make that change successful?
Working across the organization, you’ll partner with business leaders, subject matter experts, technology teams and corporate partners to turn complex or ambiguous business needs into clear outcomes, transformation options and practical roadmaps. You’ll help identify capability gaps, connect initiatives to strategy and benefits, surface dependencies and readiness considerations, and ensure business-led initiatives are well defined before moving into detailed solution design or delivery.
The Role
Reporting to the Executive Director, Business Transformation, you contribute value through key areas of oversight such as:
- Shape Business Capabilities: Partnering with business leaders and subject matter experts to identify current and future capabilities needed to achieve strategic and enterprise priorities; developing capability maps, heat maps, maturity assessments and high-level roadmaps.
- Design Transformation Options: Leading structured discovery with Business Sponsors and subject matter experts to clarify problems, opportunities, desired outcomes, constraints, decision points and measures of success.
- Enable Readiness & Better Decisions: Supporting centralized intake and portfolio processes by assessing strategic alignment, capability impact, scope, readiness, dependencies, risks, expected outcomes and value.
What you bring to the team:
- A degree in Business Administration, Public Administration, Information Systems, Operations, Engineering, Finance or a related discipline.
- 10+ years of progressive experience in business transformation, enterprise business analysis, business capability planning, operating model design, business process improvement, strategic planning, portfolio/intake or technology-enabled change.
- Strong ability to make sense of complex or ambiguous information, identify the underlying business need and bring structure to difficult problems.
- Excellent facilitation, communication and relationship-building skills.
What we offer:
- This is a regular full-time position with a target salary range of $132,600 - $165,700 per annum.
- Career development and learning opportunities.
- Competitive compensation and comprehensive benefits.
- Defined benefit Public Service Pension Plan.
- Minimum four weeks’ vacation.
- Hybrid work flexibility.
- Wellness programs and employee discounts.
At BC Ferries, our people are at the heart of delivering safe and reliable service along 1,600 km of coastline. We support employment equity and diversity in the workplace, and we encourage applications from all qualified individuals.
Principal, Business Capability & Transformation Design employer: BC Ferries
At BC Ferries, we pride ourselves on being an exceptional employer, offering a unique opportunity to work in the breathtaking Saltery Bay on BC's Sunshine Coast. Our commitment to safety, service, and inclusion fosters a supportive work culture where employees can thrive and grow, while enjoying a lifestyle enriched by outdoor recreation and community connection. With competitive salaries and a focus on professional development, we empower our team members to make a meaningful impact in connecting communities along our stunning coastline.
