Lead safe ferry terminal operations with BC Ferries across Little River, Northern Gulf Islands, and Northern Sunshine Coast. Guide managers, staff, and service performance.
As Regional Manager, Terminal Operations, you will provide strategic and operational leadership across multiple terminals. The role oversees Terminal Managers and operational staff while supporting safety, customer service, accountability, and continuous improvement. You will manage performance, budgets, workforce leadership, labour relations, and regional initiatives.
Key Responsibilities:
- Ensure safe terminal practices, training, drills, and emergency response
- Oversee Terminal Managers, supervisors, staff, and daily operations
- Prepare budgets, forecasts, variance reports, and expenditure controls
- Lead hiring, performance planning, labour relations, and workforce communication
- Maintain facilities, grounds, buildings, equipment, revenue, and security processes
Requirements:
- Post-secondary diploma in Business Administration or related field
- Three to five years managing passenger transportation terminals
- Experience in marine transport, strategic initiatives, and workforce leadership
- Experience managing large operating and capital budgets
- Strong communication, interpersonal, leadership, and customer service skills
Bring ferry terminal leadership, financial stewardship, safety commitment, and workforce experience to BC Ferries' coastal operations.
Regional Ferry Terminal Operations Manager in Burnaby employer: BC Ferries
At BC Ferries, we pride ourselves on being an exceptional employer, offering a unique opportunity to work in the breathtaking Saltery Bay on BC's Sunshine Coast. Our commitment to safety, service, and inclusion fosters a supportive work culture where employees can thrive and grow, while enjoying a lifestyle enriched by outdoor recreation and community connection. With competitive salaries and a focus on professional development, we empower our team members to make a meaningful impact in connecting communities along our stunning coastline.
