Operations Manager, Client & Case Management (Mon–Fri) in Victoria

Operations Manager, Client & Case Management (Mon–Fri) in Victoria

Victoria Full-Time On-site
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The BC Family Maintenance Agency (BCFMA) is seeking a Manager, Client and Case Management Services to lead the Victoria office. You will oversee a client services team, drive performance, and ensure alignment with service plans, policies and labour relations requirements.

Reporting to the Director, Client Services and Operations, you will develop operational plans, coach staff, handle escalations, and monitor program effectiveness while fostering equity, reconciliation and high-quality client

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Operations Manager, Client & Case Management (Mon–Fri) in Victoria employer: Bc-Family-Maintenance-Agency

The BC Family Maintenance Agency offers a supportive and collaborative work environment in the heart of Victoria, where you can make a meaningful impact on families in need. As a Legal Counsel, you'll benefit from professional growth opportunities, a commitment to work-life balance, and the chance to engage with a dedicated team focused on enhancing legal services. Join us to contribute to vital family law initiatives while enjoying the vibrant culture and community of Victoria.

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Contact Details:

Bc-Family-Maintenance-Agency Recruitment Team