Help Canadians navigate life insurance remotely with PolicyMe. Your customer support and client communication skills will guide every service interaction.
This Customer Success Specialist supports customers and the Advisor Team throughout the life insurance journey. You will handle policy servicing tasks, communicate with clients, and contribute to an exceptional customer experience. PolicyMe offers digital insurance products including Life Insurance, Critical Illness Insurance, and Health and Dental Insurance.
Key Responsibilities:
- Guide customers through the life insurance journey
- Communicate clearly with clients about policy needs
- Complete ongoing policy servicing activities
- Assist the Advisor Team throughout customer interactions
- Support exceptional customer experience delivery
Requirements:
- Ability to work full-time in a remote role
- Availability from 9:00 a.m. to 5:00 p.m. Eastern Time
- Flexibility for Pacific Time support as business needs evolve
- Interest in accessible digital insurance solutions
Use customer support and policy servicing expertise to help PolicyMe make insurance simpler for Canadians nationwide.
Remote Life Insurance Customer Support in Toronto employer: Bazeta
At PointClickCare, we pride ourselves on being a leader in health tech, fostering a culture of innovation and collaboration that empowers our employees to make a real impact in healthcare. With a commitment to employee growth through continuous training and development, along with the flexibility of remote and hybrid work options, we create an environment where every team member can thrive. Our recognition as one of Canadaโs Most Admired Corporate Cultures reflects our dedication to meaningful work and a supportive workplace, making us an exceptional employer for those looking to shape the future of healthcare.