Come and build a career withBayview! We are seeking an Evening Service Advisor to play a key role in supporting our customers and service team. This is a great opportunity to join our awesome team in Fredericton, NB!
The Role:
- Greet and welcome customers. Open repair orders with accurate and thorough information, including the details of the vehicle concerns, to assist with proper diagnosis.
- Verify open warranty recalls or campaigns available for the customer.
- Confirm Warranty eligibility and process the warranty claims.
- Work with Service Foreman and technicians to maintain clear communication with the customer and ensure that their concerns are addressed quickly.
- Maintain this communication with the customers throughout the repair process, including, the customer's approval of the repair, an estimate of the cost and an expected time of completion.
- Ensure all charges are calculated and posted with accuracy to ensure timely close of Repair Orders
- Identify possible upcoming Preventative Maintenance services with customers and schedule for them.
- Maintain an organized workspace and adhere to all company policies and procedures.
- May include other administrative duties as assigned by the Service Manager or Foreman.
Requirements:
- Strong computer skills with an emphasis on Windows-based programs and MS Excel & Word.
- Minimum of 3 years Automotive / Truck dealership experience.
- Excellent Customer Service Skills with the ability to prioritize and focus in a fast-paced environment
- Cooperative and team-oriented personality with a professional positive attitude.
We offer a comprehensive benefits package including:
- Health & dental
- RRSP shared contribution
- Boot allowance
- Paid training
- Competitive Market Compensation
We are an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without discrimination.
Evening Service Advisor - 3pm to 11pm in Fredericton employer: Bayview-Trucks---Fredericton
Bayview Kubota is an exceptional employer that prides itself on a supportive work culture and a commitment to work-life balance, making it an ideal place for Heavy Duty Agri Technicians in Miramichi. With over 50 years of family-owned experience, we offer competitive compensation, comprehensive benefits including health care and RRSP matching, and opportunities for professional growth through ongoing training. Join our dynamic team at our new dealership and be part of a company that values diversity and fosters an inclusive environment.
Contact Details:
Bayview-Trucks---Fredericton Recruitment Team
