Coordinate patient support administration for Bayshore Healthcare through remote scheduling, data entry, and bilingual communication from your home office. Help Case Managers maintain accurate, timely program operations.
Under the Program Manager, this Administrative Assistant contributes to patient support activities, data requests, and administrative coordination. Responsibilities include financial assistance records, appointment follow-up, CRM tracking, reporting support, and vendor or clinic coordination when applicable. The position also supports quality initiatives and continuing education.
Key Responsibilities:
- Confirm next appointments while analyzing post-visit reports
- Track pharmaceutical company data in CRM
- Coordinate schedules with third-party clinics or pharmacies
- Support regulatory reporting and product complaint processes
- Prepare meeting agendas and minutes
Requirements:
- Administration diploma or equivalent administrative experience
- English and French verbal and written fluency
- Patient support programs understanding is an asset
- Customer service or call centre experience is an asset
- Ability to work independently within remote virtual teams
Use bilingual coordination, CRM tracking, and patient support administration skills to advance accurate Bayshore program operations remotely.
Remote Patient Support Coordinator in Mississauga employer: Bayshore HealthCare
Bayshore HealthCare is an exceptional employer that prioritizes employee growth and development within a collaborative and innovative work culture. Located in Mississauga, we offer competitive benefits and the opportunity to make a meaningful impact on healthcare policy while working alongside passionate professionals dedicated to improving community health outcomes.