Support Baxter customers through bilingual service, order processing, and problem-solving in a hybrid schedule with three office days weekly. Work Monday to Friday, 8:00h-16:00h EST.
As a Customer Service Representative, represent Baxter Healthcare Corporation and its healthcare products with confidence. Build trusted customer relationships while responding through phone, email, fax, and chat. Coordinate orders, maintain accurate records, resolve complaints, and advance complex issues when necessary.
Key Responsibilities:
- Respond professionally to customer inquiries across multiple communication channels
- Process customer orders and coordinate with internal teams
- Resolve complaints and advance complex customer issues
- Maintain accurate records of customer interactions
- Participate in ongoing training and development
Requirements:
- High school diploma or equivalent experience
- Three to five years of customer service experience
- Previous experience in a customer-facing role
- Excellent English communication and problem-solving skills
- Microsoft Office proficiency and hybrid schedule flexibility
Bring bilingual customer service, healthcare product knowledge, and accurate order coordination to Baxter's customer-focused representative team.
Hybrid Bilingual Customer Service Representative in Mississauga employer: Baxter International Inc.
At Baxter International Inc., we pride ourselves on fostering a culture of purpose and pride, where our Quality Specialists play a vital role in ensuring compliance and continuous improvement within the Center for Intravenous Admixtures. Located in Richmond Hill, Ontario, we offer a supportive work environment that prioritizes employee growth through training programs and opportunities to engage in meaningful projects, all while being part of a global leader in medical equipment manufacturing. Join us to make a difference in healthcare and enjoy the benefits of a diverse and inclusive workplace.
