Support retail sales leadership at Bath & Body Works with coaching, operational execution, and personalized product recommendations. Lead consumer-focused shifts while representing the brand.
This Brand Experience Key Holder supports the sales plan through effective store and operational tasks. You will provide individual and team performance feedback, coach associates in the moment, and maintain company policies. You will also address consumer experience, vendor, and maintenance issues as delegated.
Key Responsibilities:
- Provide performance feedback and recommendations to leadership
- Coach associates through modeled selling behaviors
- Uncover consumer needs and recommend products personally
- Address consumer, vendor relationship, and maintenance issues
- Maintain safe, clean, and engaging store experiences
Requirements:
- Ability to foster a consumer-focused selling culture
- Strong communication and openness to feedback
- Ability to adapt quickly and de-escalate situations
- Ability to meet standing, lifting, reaching, and ladder demands
- Availability for evenings, weekends, holidays, and peak times
Bring coaching, sales leadership, and consumer experience capabilities to Bath & Body Works retail operations.
Retail Sales Leadership Key Holder in Montréal employer: Bath & Body Works
At Bath & Body Works, we pride ourselves on being an exceptional employer that prioritizes the well-being and growth of our associates. Located in the vibrant GALERIES DE LA CAPITALE, we offer a fun and supportive work environment where you can thrive while enjoying benefits like a 40% discount, free products, and access to mental health support through our Employee Assistance Program. Join us to be part of a team that values your contributions and empowers you to create feel-good moments for our customers every day.
