Lead backroom retail operations at Bass Pro Shops & Cabela's through team supervision, task delegation, and customer service. Store opening, closing, and weekend availability are required.
Reporting to the Retail Manager, the Backroom Team Lead oversees daily department operations. You will direct team members, train standard operating procedures, maintain visual standards, and resolve customer issues. Product recommendations and company programs are also part of the work.
Key Responsibilities:
- Supervise and lead department team members with the manager
- Delegate assignments and follow up on execution
- Train standard operating procedures and processes
- Maintain signage, recovery, restocking, and sales floor presentation
- Resolve customer issues using judgment and logic
Requirements:
- Two or more years of supervisory experience preferred
- Sales or service environment experience preferred
- Open availability for opening, closing, and weekend shifts
- High school diploma or equivalent preferred
- Customer needs evaluation and recommendation skills
Apply retail leadership, operational oversight, and customer service judgment as a Backroom Team Lead at Bass Pro Shops & Cabela's.
Backroom Team Lead Retail Operations in Ottawa employer: Bass Pro Shops
Bass Pro Shops is an excellent employer that values its employees by offering competitive wages, generous employee discounts, and a vibrant work culture that prioritizes fun and teamwork. Located in Dartmouth, NS, this seasonal role not only provides opportunities for personal and professional growth but also allows you to be part of a passionate community dedicated to exceptional customer service.
