At a Glance
- Tasks: Lead a dynamic team in a retail environment and deliver legendary customer service.
- Company: Join Bass Pro Shops & Cabela’s, a leader in outdoor retail.
- Benefits: Enjoy discounts, competitive wages, and unlimited career advancement opportunities.
- Other info: Accommodations available for applicants with disabilities.
- Why this job: Be part of a fun work culture while making an impact in the outdoor community.
- Qualifications: Supervisory experience and a passion for outdoor lifestyles are preferred.
The predicted salary is between 36000 - 44000 $ per year.
Summary: Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.
Responsibilities:
- Provide supervision and leadership to the team members of the department, in partnership with the manager.
- Delegate tasks and work assignments to team members by giving clear and concise direction, and follow up to ensure proper execution.
- Foster the growth and development of team members by training various standard operating procedures and processes.
- Ensure team members follow all standard operating procedures and systems processes, following up to provide correction and guidance when needed, and reporting violations to the manager.
- Perform administrative tasks related to their assigned department.
- Provide legendary customer service by identifying and evaluating customers’ needs, and making product recommendations based on this analysis.
- Promote company programs to team members and customers.
- Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed.
- Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope.
- Assist in other areas of the store when business needs dictate.
Qualifications:
- Two or more years of supervisory experience in a sales or service environment is preferred.
- Open availability – this position will be required to work store opening and closing shifts, as well as on weekends.
- High school diploma or equivalent is preferred.
- Ability to evaluate customers’ needs and make recommendations based on needs.
- Ability to provide superior customer service and exceed customer’s expectations.
- Ability to use good judgment and logic.
- Experience in a related field or outdoor lifestyle.
- Knowledge of Bass Pro Shops & Cabela’s specific products is an asset.
Bass Pro Shops & Cabela’s welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
Benefits:
- Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Fun work environment.
- Competitive wages.
- Excellent benefits.
- Unlimited career advancement opportunities.
- Bass Pro Cares Fund.
Camping Team Lead in Calgary employer: Bass Pro Shops
Bass Pro Shops is an excellent employer that values its employees by offering competitive wages, generous employee discounts, and a vibrant work culture that prioritizes fun and teamwork. Located in Dartmouth, NS, this seasonal role not only provides opportunities for personal and professional growth but also allows you to be part of a passionate community dedicated to exceptional customer service.
