At a Glance
- Tasks: Lead store operations, coach team members, and ensure excellent guest service.
- Company: Join the iconic Baskin-Robbins team and make a difference every day.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Perfect for those who love teamwork and creating memorable experiences.
- Why this job: Be a leader in a fun environment while serving delicious ice cream.
- Qualifications: Previous leadership or food-service experience is a plus.
The predicted salary is between 24300 - 29700 $ per year.
Lead Baskin-Robbins store operations as a full-time Shift Leader, using team coaching and guest service skills throughout each shift.
This Shift Leader position oversees Crew Members during daily store operations.
You will assign tasks, maintain standards, handle guest concerns, and support strong shift performance.
The role also includes inventory management, deliveries, and cake preparation.
Key Responsibilities
- Lead and support Crew Members throughout each shift
- Set goals, motivate teams, and drive shift performance
- Assign tasks and follow up on completed work
- Maintain clean, safe, welcoming store environments
- Handle guest concerns and operational challenges professionally
Requirements
- Previous leadership, supervisory, or food-service experience is an asset
- Ability to lead, coach, and motivate teams
- Comfort delegating tasks and holding team members accountable
- Ability to manage stores independently during shifts
- Strong organizational and problem-solving skills
Bring reliable leadership, professional guest service, and operational confidence to Baskin-Robbins as a full-time Shift Leader.
Baskin-Robbins Shift Leader in Burlington employer: Baskin-Robbins
Baskin-Robbins offers a creative and dynamic work environment where employees can express their artistic talents, particularly in roles like Cake Decorator. The company emphasizes team collaboration and leadership development, providing opportunities for career growth and advancement within the organization. Flexible scheduling and a focus on maintaining a positive workplace culture make it an attractive employer for those seeking stability and professional fulfillment.
