Head of Global People Operations in Toronto

Banyan Software is on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Role: Banyan Software acquires vertical market software companies and holds them for the long term. Most People Operations roles maintain what exists — this one is about building what doesn't, with AI at the core. You'll be the builder of an AI-native global people operations engine, including HR and TA systems, workflows, compensation processes, data, and analytics.

A key early priority will be running the workstream to select and implement a modern, AI-enabled global HR system that connects into Banyan's broader enterprise data and technology platform. You'll partner across HR, Finance, IT, Legal, and the broader business to build the infrastructure, insights, and intelligent processes that enable better decisions and sustained growth.

• People Operations & AI Execution: Own the day-to-day design and delivery of Banyan's core people infrastructure for our global HQ and Operating Groups — systems, processes, comp programs, data, and the AI-enabled workflows that make them faster and smarter.
• People Processes & Workflows: Own the end-to-end design and delivery of core people processes across the employee lifecycle: hiring, onboarding, transitions, offboarding, transactions, and employee service. Build, ship, iterate. Drive efficiency through standardization and automation.
• HR Operational Engine for HRBPs: Own the infrastructure that enables our decentralized HRBP model — HRIS configuration and governance, people services workflows, policy and framework documentation, and the tools HRBPs rely on to support portfolio companies.
• Compensation Programs & Governance: Run global compensation programs and annual cycles. Own job architecture, leveling, benchmarking, and pay equity analysis. Build and maintain the decision frameworks that keep comp questions from escalating unnecessarily.
• HR Systems Leadership: Lead the selection and implementation of a modern, AI-enabled global HR system — RFP, vendor evaluation, configuration, data migration, integrations, and rollout. Partner with IT on performance, security, and scalability.
• Benefits Execution Infrastructure: Own the systems, processes, and operational workflows that support benefits delivery globally. You are the operational partner ensuring benefits infrastructure runs cleanly and integrates with HR systems as we grow.
• HR Policies & Global Employment Compliance: Own Banyan's people policies and global employment compliance posture. Partner with Legal on employment law, employee data privacy, and jurisdictional requirements. Keep the handbook current and consistent.
• Hands-on Automation & Workflow Build: Identify high-value AI and automation use cases across talent acquisition, onboarding, employee service, and comp cycles. Evaluate tools, configure them, ship the workflows, and measure impact.
• Talent Acquisition Systems: Own the systems infrastructure that supports TA globally — ATS configuration and governance, recruiting workflow automation, candidate data integrity, and integrations between TA tools and the broader HRIS. Partner with Talent Acquisition leads to ensure the tech stack supports hiring velocity and a consistent candidate experience across OpCos.
• People Analytics & Reporting: Build the global analytics capability. Define key metrics, ship dashboards, and generate predictive insights on attrition, hiring, comp, and engagement. Connect people data into the broader enterprise data platform.
• Team Leadership: Build and lead a high-performing global team. Set priorities, establish operating rhythms, and hold a high bar for execution.

Qualifications for Success:

• Hands-on People Operations builder.
• 8–12 years across People Ops or HR Operations in global organizations.
• AI and automation fluency.
• Policy and employment compliance fluency.
• Data and systems mindset.
• Comfortable with ambiguity and scale.
• Builder energy.
• Collaborative and influential.
• Bachelor's degree required; advanced degree or relevant certifications are a plus.

We're building a team that reflects the diversity of the businesses and communities we serve. If this role excites you, we want to hear from you, even if your background doesn't match every detail above.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.