Lead National Bank’s investment transfer operations with expertise in operational performance and transformation. Work in a hybrid model with three office days weekly. As Senior Director, you will oversee inbound and outbound transfers across wealth management business lines. Lead six managers while improving stability, efficiency, client experience, and operational capacity. Your work will support strategic orientations and sector evolution. Key Responsibilities:
Oversee incoming and outgoing transfer performance and service commitments Support managers through operational planning and issue intervention Execute stabilization plans for productivity and client experience Resolve critical issues through root-cause analysis and sustainable solutions Lead transformation initiatives, including the Ciro Transfer program Requirements:
Bachelor’s degree and seven to ten years’ relevant experience Experience managing complex operations and managers Background in transformation, continuous improvement, and operational excellence Experience leading large-scale process, risk, technology, and people changes Knowledge of wealth management, investment operations, or financial services Bring strategic vision, coaching, and operational excellence to investment transfers at National Bank.
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Senior Director Investment Transfers in Montréal employer: Banque Nationale du Canada
At National Bank of Canada, we pride ourselves on fostering a dynamic work culture that prioritizes employee growth and collaboration. As a Senior Advisor in Consumer Protection Compliance, you will benefit from a hybrid work arrangement, allowing for flexibility while engaging with senior leadership and shaping our compliance framework. Our commitment to regulatory excellence and risk management ensures that you will be part of a team that values your expertise and encourages meaningful contributions.
Contact Details:
Banque Nationale du Canada Recruitment Team
