Turn busy phone conversations into service appointments as a BDC Appointment Coordinator with Bannister Kia Chilliwack. Use communication and organization to support customers.
As a BDC Appointment Coordinator, you will answer calls, reconnect with customers, and coordinate service availability across dealership locations. You will maintain customer and vehicle records while supporting campaigns, promotions, reminders, and escalated concerns. Bannister Automotive Group brings over 40 years of trusted service across Western Canada.
Key Responsibilities:
- Answer inbound calls and schedule service appointments
- Make outbound calls and arrange customer follow-ups
- Coordinate availability across various makes and models
- Update customer and vehicle records accurately
- Support campaigns, promotions, reminders, and escalated concerns
Requirements:
- Strong communication and customer-first approach
- Excellent attention to detail and time management
- Comfort with multitasking in high-volume calls
- Proficient computer and data entry skills
- Dealership or service appointment experience is an asset
Bring customer focus, accurate data entry, and appointment coordination skills to Bannister Kia Chilliwack's service team.
BDC Appointment Coordinator Chilliwack employer: Bannister Kia
At Bannister Automotive Group, we pride ourselves on being a family-owned business that values your growth and contributions. With competitive wages, an extensive benefits package, and a commitment to ongoing training, we foster a supportive work culture where relationships matter. Join us in a fast-paced environment where your passion for cars and customer service can drive your career forward in one of Canada's Best Managed Companies.
