Banking Client Experience Specialist in Melville

Banking Client Experience Specialist in Melville

Melville Full-Time On-site
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Deliver Bank of America's client experience by guiding lobby visitors, managing cash, and explaining digital banking tools. This in-office role works first shift, 40 hours weekly.

The Relationship Banker helps clients conduct transactions through mobile banking, online banking, and ATMs. You will hold meaningful conversations to identify financial priorities and connect clients with appropriate solutions. Daily work combines client management, account support, time management, risk culture, and adherence to established guidelines.

Key Responsibilities:

  • Drive a positive client experience throughout financial center interactions
  • Guide clients through self-service banking resources
  • Manage cash responsibilities for client transactions
  • Follow processes and regulations in daily banking activities
  • Manage appointments, traffic, and outbound client calls

Requirements:

  • Confident communication with clients across banking interactions
  • Critical thinking and problem-solving skills
  • Ability to identify solutions based on client needs
  • Efficient time and capacity management
  • Six months of cash handling experience preferred

Bring client focus, adaptable technology skills, and confident communication to Bank of America's Relationship Banker team.

Banking Client Experience Specialist in Melville employer: Bank of America

Bank of America is an exceptional employer that fosters a collaborative and innovative work culture in New Brunswick, where employees are empowered to lead impactful payments programs. With a strong focus on professional development, employees benefit from extensive growth opportunities and a commitment to work-life balance, making it a rewarding place to build a meaningful career in the financial sector.

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Contact Details:

Bank of America Recruitment Team