Serve BMO customers at 285 Coldwater Road West through personal banking advice, transactions, and needs-based conversations across available channels.
As a Customer Service Representative in Retail Banking Sales & Service, you will support everyday banking and credit card needs. You will identify customer requirements, provide guidance on financial solutions, and collaborate with BMO partners. The work includes referrals, digital banking support, operational activities, and careful transaction execution.
Key Responsibilities:
- Welcome customers and complete banking transactions accurately
- Identify needs and refer customers to BMO colleagues
- Discuss personal banking plans and credit card needs
- Explain digital and self-serve banking options
- Escalate complex or unresolved situations when required
Requirements:
- No prior experience required; related post-secondary study desirable
- Strong interpersonal, listening, and problem-solving skills
- Basic verbal and written communication skills
- Confidence using tablets, smartphones, online tools, and applications
- Readiness to collaborate across branch teams and channels
Bring customer focus, personal banking knowledge, and accurate service execution to BMO's branch experience and business results.
BMO Personal Banking Representative in Clinton employer: Bank N.A.
BMO Financial Group is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to make a meaningful impact from day one. Located at 250 Yonge Street, the company offers competitive salaries, comprehensive benefits including health insurance and tuition reimbursement, and ample opportunities for professional growth and development. With a commitment to creating lasting positive change, BMO values its team members and encourages them to push boundaries while supporting their career aspirations.
