At a Glance
- Tasks: Lead a team to deliver top-notch customer service and drive sales growth.
- Company: Join BMO, a leading bank with a focus on innovation and customer satisfaction.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by guiding a team and enhancing customer experiences.
- Qualifications: Experience in banking, strong leadership skills, and a passion for customer service.
The predicted salary is between 63000 - 77000 $ per year.
Lead BMO branch sales and service through employee coaching, customer advice, and business development at 125 East Hills Boulevard SE.
Build accountable teams focused on customer outcomes.
This Branch Manager guides employees and directs retail banking sales and service activities.
You will understand personal banking and credit card needs, advise customers on suitable products, and support referrals across BMO.
The work includes branch planning, performance monitoring, regulatory compliance, and stakeholder alignment.
Key Responsibilities
- Coach employees to deliver exceptional BMO customer service
- Develop and execute the branch business plan
- Grow revenues, sales, customer retention, and acquisition
- Monitor performance and implement gap-closing action plans
- Resolve complex customer situations or escalate appropriately
Requirements
- Knowledge of personal banking and credit card industries
- Ability to analyze issues, data, and business implications
- Ability to influence and negotiate business objectives
- Knowledge of legal and regulatory requirements
- Ability to maintain confidential customer and Bank information
Apply branch leadership, customer advice, business planning, and employee coaching to advance BMO sales and service performance.
BMO Branch Manager Sales Service in Calgary employer: Bank N.A.
BMO Financial Group is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to make a meaningful impact from day one. Located at 250 Yonge Street, the company offers competitive salaries, comprehensive benefits including health insurance and tuition reimbursement, and ample opportunities for professional growth and development. With a commitment to creating lasting positive change, BMO values its team members and encourages them to push boundaries while supporting their career aspirations.
