At a Glance
- Tasks: Lead and coach a team to deliver exceptional customer experiences and handle complex escalations.
- Company: Join Air Liquide Canada, a leader in the gas and services industry.
- Benefits: Competitive salary, growth opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for collaboration across various departments.
- Why this job: Make a real impact by enhancing customer satisfaction and driving team performance.
- Qualifications: Experience in customer service and strong leadership skills required.
The predicted salary is between 62100 - 75900 $ per year.
Air Liquide Canada's Customer Experience Center in Edmonton invites a dynamic Supervisor to lead, coach and manage a team of Customer Experience Representatives.
You will drive performance against 3C's of Customer Service, handle complex escalations, and mentor staff to deliver exceptional outcomes.
You will collaborate with Sales and Marketing, monitor KPIs with Power BI, oversee quotations and orders, ensure safety and quality, and promote a strong internal network across regions.
Customer Experience Center Lead: Coaching, Ops & Growth in Edmonton employer: Balazs
At Air Liquide, we pride ourselves on being an exceptional employer that champions diversity and inclusion, fostering a workplace where every employee's unique perspective is valued. Located in the vibrant city of Montreal, our office offers a collaborative environment rich with opportunities for professional growth and development, ensuring that you can thrive while contributing to innovative projects in the industrial gases sector. Join us to be part of a team that not only prioritizes safety and reliability but also encourages creativity and engagement in a dynamic industry.
