At a Glance
- Tasks: Lead a team to create unforgettable customer experiences in eyewear.
- Company: Join Bailey Nelson, a vibrant optical retail brand focused on genuine service.
- Benefits: Competitive pay, team discounts, and opportunities for personal growth.
- Other info: Be part of a supportive team dedicated to continuous improvement.
- Why this job: Shape customer journeys and make a real impact in a fun environment.
- Qualifications: Retail or optics management experience and a passion for customer service.
The predicted salary is between 31500 - 38500 $ per year.
Shape memorable customer experiences at Bailey Nelson as an Eyewear Assistant Manager in the Government St. store. Lead service across optical retail.
Bailey Nelson is seeking an Assistant Store Manager who brings energy, leadership, and genuine customer experience focus.
You will help guide customers from eye tests to frame selection and dispensing.
Your leadership will support smooth appointments, strong team performance, and consistently enjoyable interactions.
Key Responsibilities
- Deliver seamless customer journeys across the store
- Maintain an easy, enjoyable customer interaction experience
- Manage the appointment book smoothly
- Coach the team toward consistently great service
- Support strong performance throughout daily operations
Requirements
- Experience in retail or optics supervision or management
- Confidence leading and developing team members
- Genuine passion for customer experience
- Comfort with Bailey Nelson's down-to-earth values
- Commitment to tight-knit teamwork and constant improvement
Use your customer experience leadership and optical retail background to support Bailey Nelson's growing Government St. store.
Eyewear Assistant Manager Customer Experience in Victoria employer: Bailey Nelson
Bailey Nelson is an exceptional employer for Optometrists in Calgary, offering a supportive and collaborative work environment with flexible hours to promote work-life balance. With a strong emphasis on professional growth and a dedicated team of over 50 ODs, employees benefit from comprehensive resources and minimal overhead, allowing them to focus on delivering outstanding eyecare and patient experiences.