Jaguar Land Rover Thornhill seeks a Service Advisor skilled in customer service, appointment scheduling, and automotive repair communication.
Working with AWIN, this Service Advisor sells and schedules service work while treating every customer with care and respect. The position requires automotive industry experience, strong interpersonal skills, attention to detail, and working knowledge of CDK or Reynolds software and Microsoft Office. You will coordinate service information, costs, repairs, and customer approvals.
Key Responsibilities:
- Greet customers and schedule vehicle service appointments
- Identify service needs and recommend repairs and maintenance
- Prepare estimates and obtain authorization for repairs
- Coordinate technicians, managers, loaner vehicles, and insurance arrangements
- Explain invoices, resolve complaints, and conduct follow-up calls
Requirements:
- College diploma or university degree
- Experience in the automotive industry
- Working knowledge of CDK, Reynolds, or Microsoft Office
- Strong numeracy, analytical, organizational, and communication skills
- Clear driver's abstract
Bring automotive service knowledge, customer care, and repair coordination skills to Jaguar Land Rover Thornhill as Service Advisor.
Jaguar Land Rover Service Advisor in Richmond Hill employer: AWIN
AWIN is an exceptional employer located in Thornhill, ON, offering a dynamic work environment within one of Canada's most prestigious automotive groups. With a strong commitment to employee growth, the company provides excellent benefits, including a Group RRSP Contribution program, mentorship opportunities, and a focus on work/life balance. Join our team and enjoy unlimited career advancement while being part of a culture that values integrity and customer satisfaction.
