Lead A&W restaurant operations in Victoria with expertise in team leadership, financial controls, and customer service. This is an onsite role.
The Restaurant Manager oversees A&W standards, guest experience, regulatory compliance, team development, and business profitability. The position requires three to five years of restaurant management experience. You will manage operating systems, staffing, accounting, inventory, and service recovery while supporting a positive workplace.
Key Responsibilities:
- Oversee food quality, service speed, guest experience, and cost control
- Manage scheduling, staffing, equipment, facilities, and operating standards
- Coach employees, lead meetings, and support succession planning
- Control inventory, labour costs, food costs, and operating expenses
- Resolve guest concerns and oversee cleanliness, sanitation, and food safety
Requirements:
- Three to five years of restaurant management experience
- Secondary school certificate or equivalent education
- Strong leadership, communication, interpersonal, and supervisory skills
- FOODSAFE Level 1 and First Aid certification
- Proficiency with POS systems, Windows 11, and Microsoft 365 Business
Apply restaurant leadership, financial management, and customer service expertise at A&W's Mayfair Shopping Centre location in Victoria.
A&W Restaurant Operations Manager in Victoria employer: A&W Food Services of Canada Inc.
As a Directeur/directrice de restaurant, you will thrive in a dynamic urban environment that values teamwork and customer satisfaction. Our company fosters a supportive work culture with ample opportunities for professional growth, ensuring that every employee can develop their skills while contributing to our vibrant community. Join us to be part of an organization that prioritizes health and safety, embraces diversity, and encourages innovative marketing strategies.
Contact Details:
A&W Food Services of Canada Inc. Recruitment Team
