Join AVEVA as a Hybrid Tech Support Engineer based in Calgary, Alberta. This engaging entry-level position focuses on troubleshooting and resolving complex issues in industrial software.
As a Technical Support Engineer, you will play a vital role in providing technical assistance related to our innovative products. You will engage in problem-solving, actively collaborating with R&D and project delivery teams. This position promises personal and professional development while contributing to a company lauded for its commitment to diversity and sustainability.
Key Responsibilities:
- Provide comprehensive support for technical product issues
- Conduct triage and analysis for complex challenges
- Thoroughly document resolutions within the case management system
- Develop workarounds to maintain system availability
- Gather and assess requirements for custom code changes
Requirements:
- Ability to manage multiple tasks effectively
- Strong communication skills in English
- Self-motivated and eager to learn
- Team collaboration skills for shared goals
- Knowledge of software development and SQL
Bring your technical prowess and customer focus to AVEVA's support team, fostering solutions that matter.
Hybrid Tech Support Engineer Role in Calgary employer: AVEVA
AVEVA is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for SCADA Project Leads to thrive. With a strong emphasis on employee growth, AVEVA offers numerous opportunities for professional development and the chance to work on impactful global-scale projects. The hybrid work model allows for flexibility while still encouraging teamwork, making it a rewarding environment for those looking to make a difference in the industry.
