CX Enablement & Operations Lead in Ottawa

CX Enablement & Operations Lead in Ottawa

Ottawa Full-Time On-site
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Ontario Medical Supply seeks a Customer Excellence Enablement Manager to bridge CX teams with operations. You will standardize onboarding, own training programs, and manage ERP and Five9 configurations to support rapid growth and ERP transitions.

You will guide performance management, develop SOPs, and partner with HR to ensure objective documentation and effective coaching across multiple sites in Ottawa and Ontario.

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CX Enablement & Operations Lead in Ottawa employer: Avanti Software Inc.

The City of Welland offers a dynamic work environment where employees are valued for their contributions to the community. As a Senior Finance Business Partner, you will enjoy a collaborative culture that fosters professional growth and development, with opportunities to influence key financial decisions that impact city services. With a commitment to transparency and innovation, working here means being part of a team dedicated to enhancing the quality of life for residents while enjoying competitive benefits and a supportive workplace.

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Contact Details:

Avanti Software Inc. Recruitment Team