Bilingual Regional Sales Manager in Toronto

We are a Canadian leader in digital automotive solutions. With well-known brands such as AutoTrader.ca (AutoHebdo.net), AutoSync, Dealertrack Canada and CMS, we are driving digital innovation in the automotive industry – now reaching over 25 million Canadians every month. As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.

The Regional Manager, Inside Sales is responsible for leading the Inside Sales team to meet and exceed all assigned targets. Focus must be placed on high levels of customer service, the protection of existing revenue, customer acquisition, and proactively anticipating market trends and impacts via all sources. This is achieved through ongoing and frequent coaching and development of all team members. This position must lead by example and initiate and support all new advertising programs for Trader Corporation.

The Regional Sales Manager must also ensure timely co-ordination and distribution of daily sales tools and KPI’s, including: Weekly Sales Planners and Sales funnel, Key Accounts, daily sales updates, outbound calling updates, and individual variance to budget. Hands-on daily interaction with all representatives is required to ensure value prop selling process is used with every client.

Key Areas of Responsibility

• Revenue Growth: Execute Channel vision, strategies and initiatives to support the achievement of all assigned team targets through profitable and sustainable revenue growth. Strategically leads the team in delivering professional and superior customer service/information to all outbound and on-line customers regarding products and services by developing effective sales and service strategies.
• Workflow: Clearly communicate and monitor workflow expectations to team members to facilitate the timely and accurate reporting of all assigned revenues, client acquisition and call activity standards. Conduct data trend analysis and proactively develop recommendations for strategic change or process improvements.
• Coaching & Development: Conduct regular coaching of team members to support achievement of all revenue targets and ensure Trader Value Proposition and way of selling are effectively and consistently communicated to customers.
• Customer Focus: Continuously work to enhance the customer experience by identifying opportunities for improvements in service and satisfaction levels and dealing with customer escalations in a timely and professional manner.

Job Requirements - required (R), preferred (P) or asset (A)

• Diploma in Marketing, Commerce or Business Administration.
• 3 to 5 years experience in a sales management position with a history of leading high performing sales teams (R)
• A background in advertising/ media and call centers (P)

Required Soft Skills & Competencies

• Ability to lead, coach and motivate a highly performing sales team.
• Building productive business relationships across departments and leadership levels.
• Ability to support the strategic direction and execute the supporting plan.
• Demonstrated solid judgment and decision-making skills.
• Strong organizational and priority management skills.
• Possesses excellent presentation and communication skills.

Working Conditions: Office Environment, Periodic Travel.

What's in it for you: We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.

• Benefits from Day 1
• Gym discounts
• Employee and Family Assistance program
• Virtual wellness events
• Conferences & training budget
• Regular internal training programs
• Financial planning

Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.

Compensation: The base salary range for this position is $80,000—$90,000 CAD.