Help automotive clients and dealer groups succeed with AutoTrader.ca through account support, reporting, and customer-focused problem solving in Etobicoke.
As a Client Support Specialist at TRADER, you will support accounts on AutoTrader.ca, Canada's automotive marketplace. The position combines customer communications, account information accuracy, analytics, and recommendations for Sales teams. You will work with Account Managers, Account Directors, Online Sales Consultants, and Sales Management to address client needs.
Key Responsibilities:
- Maintain accurate client account information in AutoTrader CRM
- Manage package, capture, contact, and rate details
- Review analytics regarding activity and return on investment
- Prepare monthly reviews and sales proposals
- Flag account optimization issues for attention
Requirements:
- Strong analytical skills
- Essential Microsoft Office and Excel experience
- Detailed, organized, and customer-focused approach
- Ability to manage client expectations
- Sense of urgency investigating and resolving issues
Use account accuracy, analytics, Excel, and customer service skills to support automotive clients through AutoTrader.ca.
Automotive Account Support Specialist in Toronto employer: AutoTrader.ca
At TRADER, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to excel. As a Senior Data Scientist in Toronto, you will not only have the opportunity to work on cutting-edge automotive technology but also benefit from a collaborative environment that encourages mentorship and professional growth. With a focus on continuous learning and impactful contributions, TRADER is an excellent employer for those seeking meaningful and rewarding careers in data science.
