Full-Time Customer Service Representative in Vancouver

Full-Time Customer Service Representative in Vancouver

Vancouver Full-Time On-site
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Join Frankfurt Autobody as a full-time Customer Service Representative in Vancouver, providing exceptional support to clients in need of auto repairs. Bring your friendly demeanor and organizational skills to enhance the customer experience.

At Frankfurt Autobody, we are a manufacturer-certified collision repair facility for prestigious brands like Porsche, BMW, Lexus, and Toyota. As a full-time Customer Service Representative, you will engage with customers, manage appointments, and facilitate smooth vehicle drop-offs and pick-ups. A commitment to customer satisfaction and effective communication will be essential in this role.

Key Responsibilities:

  • Greet customers and assess their repair needs
  • Answer phone calls and schedule appointments efficiently
  • Coordinate vehicle drop-offs and pick-ups seamlessly
  • Provide customers with timely repair updates
  • Assist with ICBC claims and paperwork

Requirements:

  • Strong customer service and communication skills
  • Friendly and professional demeanor
  • Excellent organizational and multitasking abilities
  • Prior customer service experience preferred
  • Willingness to learn and work in a team environment

Utilize your customer service expertise and organizational skills to make a positive impact at Frankfurt Autobody.

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Contact Details:

AutoMind Collision Group Recruitment Team