At a Glance
- Tasks: Be the friendly voice for customers, scheduling service appointments and answering inquiries.
- Company: Join Parkland Chrysler Dodge Jeep Ram, part of Canada's largest automotive dealer group.
- Benefits: Enjoy competitive pay, employee discounts, and professional growth opportunities.
- Other info: Diverse workplace culture that values inclusivity and personal growth.
- Why this job: Kickstart your career in a fast-paced environment with a focus on customer satisfaction.
- Qualifications: 1 year of customer service experience and strong communication skills required.
The predicted salary is between 40000 - 50000 $ per year.
Join the ride!
Parkland Chrysler Dodge Jeep Ram is proud to be a part of the AutoCanada dealership network. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.
Your area of focus:
- As a BDC Service Representative in our bustling dealership, you will be the first point of contact for many of our valued customers, playing a crucial role in delivering exceptional service.
- You will primarily handle inbound and outbound calls, scheduling service appointments, addressing general inquiries about sales and service, and connecting customers with the appropriate department or individual.
What drives your day-to-day?
- Receiving incoming calls, as well as calls from clients to schedule service appointments
- Responding to customer inquiries
- Data entry
- Conducting follow-up calls for the Service and Sales department
What are the must-haves...
- 1 year experience in customer service
- 1 year experience working in a call center
- Excellent customer service skills
- Good computer skills
- Available day and evening – hours to be discussed
- Experience in the automotive field is an asset
- Bilingual, English and French (as part of this function the person will be working with French and English speaking clients).
The Perks:
- Competitive Compensation and Benefits Package
- Employee Vehicle Purchase & Service Plans
- Employee and Family Assistance Programs
- Company-wide appreciation events and contests throughout the calendar year
- Professional development and the opportunity to grow your career
Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.
BDC Agent in Spruce Grove employer: AutoCanada Inc.
AutoCanada Inc. is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the automotive marketing sector. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring you can advance your skills while working with cutting-edge technology in a collaborative environment. Located in a vibrant area, our team enjoys a supportive atmosphere that values creativity and results, making it a rewarding place to build your career.
