Guide customers through collision repairs using accurate estimating and clear communication at Contemporary Coachwork South in Calgary, Alberta. Support OEM-quality outcomes.
This full-time Repair Planner serves as a central contact during each repair. You will explain processing procedures, communicate repair plans, and provide updates about completion times, costs, and changes. The position connects customers, insurance adjusters, and technicians while supporting accurate vehicle assessments.
Key Responsibilities:
- Set customer expectations for required processing procedures
- Explain repair plans throughout the customer journey
- Update clients about completion times and repair costs
- Communicate changes regarding repair process status
- Provide exceptional service to valued clients
Requirements:
- Experience assessing vehicle repair damage
- Ability to communicate effectively with clients and adjusters
- Ability to coordinate repair information with technicians
- Knowledge of proper repair procedures and industry trends
- Commitment to corporate policies and legislative changes
Bring customer communication, repair planning, and estimating focus to a full-time collision centre position in Calgary.
Collision Estimator Customer Service Planner in Calgary employer: AutoCanada Inc.
AutoCanada Inc. is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the automotive marketing sector. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring you can advance your skills while working with cutting-edge technology in a collaborative environment. Located in a vibrant area, our team enjoys a supportive atmosphere that values creativity and results, making it a rewarding place to build your career.
