At a Glance
- Tasks: Engage with customers to guide them through the vehicle purchase process and ensure satisfaction.
- Company: Join Brantford Honda, part of Canada's largest automotive dealer group.
- Benefits: Competitive salary, employee perks, and professional development opportunities.
- Other info: Diverse workplace culture that values inclusivity and personal growth.
- Why this job: Be part of a fast-paced environment where you can make a real impact on customer experiences.
- Qualifications: 3+ years in customer-facing roles and excellent communication skills required.
The predicted salary is between 63000 - 77000 $ per year.
Salary Range: $60,000.00 To $110,000.00 Annually
Join the ride!
Position: Sales Consultant
Dealership: Brantford Honda
Location: Brantford, Ontario
Classification: Full time, Onsite
Salary: $60,000-$110,000 Commissioned structure
Brantford Honda is proud to be a part of the AutoCanada dealership network. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success. Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada.
Your area of focus:
- The Automotive Sales Consultant interacts with customers online, over the phone and in-person to guide them through the vehicle purchase process.
- With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations all while focusing on providing an exceptional experience.
What drives your day-to-day?
- Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction.
- Answer questions about new cars, used cars, vehicle performance, applications processes and financing for the clientele acting as a ‘subject matter expert’.
- Employ strong communication and interpersonal skills to build rapport when assisting potential customers with their vehicle selection and finalizing their payment terms.
- Maintain an up-to-date customer database to drive current and future automotive sales for the dealership.
- Present used and new cars through test drives, demonstrations, and dealership walk-throughs.
- Leverage negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies.
- Send emails and make calls to prospective buyers in an effort to ensure that your daily calendar has the necessary amount of customer appointments to guarantee that productivity goals are being met.
- Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible.
- Stay current on required dealer group and manufacturer training.
- Other duties as assigned by store leadership.
What are the must-haves…
- Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle.
- Possession of authorized documentation required to gain employment, in addition to having a current, valid CA-issued Driver’s License and acceptable Driver’s Abstract.
- Must submit to and adequately pass a pre-employment background and MVR screen prior to employment.
- Open availability to work days, evenings, weekends, and some holidays knowing that employees are required to stay until the customer’s purchase is complete and their satisfaction ensured.
- High school diploma or equivalent required, bachelor’s degree preferred.
- 3+ years of experience in a customer-facing role required with experience in retail, sales, marketing, and customer service being preferred.
- Ability to meet the physical demands of the position, which includes: standing, sitting, walking, bending, crouching, reaching, lifting, etc.
- Excellent verbal and written communication skills with the ability to construct emails and messages in a professional and inviting manner.
- Has the competitive spirit, drive, outgoing personality, consistency, and resilience to meet monthly sales objectives while following a daily work plan.
The Perks:
- Competitive Compensation and Benefits Package.
- Employee Vehicle Purchase & Service Plans.
- Employee and Family Assistance Programs.
- Paid holiday and flex time for full time AutoCanada employees.
- Company-wide appreciation events and contests throughout the calendar year.
- Professional development and the opportunity to grow your career.
We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.
Sales Consultant in Brantford employer: AutoCanada Inc.
AutoCanada Inc. is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the automotive marketing sector. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring you can advance your skills while working with cutting-edge technology in a collaborative environment. Located in a vibrant area, our team enjoys a supportive atmosphere that values creativity and results, making it a rewarding place to build your career.