Serve Scarborough customers through consumer finance support, loan guidance, and consultative sales at LendDirect's onsite branch. Build relationships while helping customers access suitable financial solutions.
As a Financial Service Representative, you will support new and existing customers throughout the loan process. You will explain financial products, identify upselling opportunities, manage calls, and address past-due accounts. LendDirect provides hands-on training and one-on-one mentoring.
Key Responsibilities:
- Guide customers through loan processes with care and professionalism
- Educate customers about financial products and services
- Identify opportunities to upsell and cross-sell offerings
- Manage inbound and proactive outbound customer calls
- Collaborate on past-due accounts and resolution solutions
Requirements:
- High School diploma or equivalent required
- Customer service, sales, or consumer finance experience preferred
- Strong verbal and written communication skills
- Ability to solve customer challenges creatively
- Willingness to learn systems and processes
Bring customer focus, communication, sales, and problem-solving skills to LendDirect's Financial Service Representative position in Scarborough.
Financial Service Representative Scarborough in Toronto employer: AttainFinance
At LendDirect, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our commitment to employee growth is evident through comprehensive training programs, mentorship opportunities, and a clear path for advancement within the company. Located in Chatham, ON, we offer competitive benefits from day one, including health coverage, paid time off, and a supportive work environment that values your contributions and encourages you to thrive.
