Community Business Manager in Winnipeg

Responsibilities include managing financial aspects of the community, accounting functions, and business office functions. This individual serves as the community’s primary resource for handling and managing financial concerns and issues from residents and their families. Responsibilities also include coordinating human resources activities in conjunction with Regional Support staff and the Support Center, as well as supporting community hiring and onboarding requirements.

This individual serves as ‘manager on duty’ on an as-needed basis and in the absence of the Executive Director and Hospitality Director. Manage the collection and maintenance of resident data in Company systems, including demographic and status changes, billing confirmations, and entering resident move-in contracts. Manage the community’s accounting finances, utilizing independent judgment to analyze and verify submitted expenditures and budgetary matters for community departments.

Responsible for interviewing, hiring, training, developing, and evaluating assigned staff. Manage and direct all accounts receivable and accounts payable functions of the community. Coordinate with the Executive Director and Human Resources Manager/Director on-site human resources and employment functions, including administrating employee leaves, advising on employment activities, training on specified employee benefits, performing payroll administration, and ensuring employees’ files are maintained in accordance with Atria Retirement Canada’s policies and applicable law.

Participate in month-end close processes of accrual preparation and analysis of general ledger and monthly financials in conjunction with the Executive Director. Work with the Executive Director on the preparation of operational and financial variance reports. Provide training and orientation to new employees and ongoing training for current employees. Assist in sales processes by conducting inquiry tours and responding to general questions.

Provide high levels of customer service in creating a first-class dining experience for residents. Use independent judgment to address and solve issues before they become problems or complaints. Ensure that the business office meets Quality Enhancement standards at all times. Oversee and maintain all risk-associated items, including workers compensation claims processes and community commercial vehicle licensing requirements. May perform other duties as needed and/or assigned.

Qualifications:

• Degree or diploma in Accounting, Business, Finance or a related field or an equivalent combination of education and experience.
• Working knowledge of provincial employment standards practices.
• Three (3) or more years’ work experience in business office management.
• Demonstrated ability to use independent judgment to make decisions designed to achieve Company expectations and goals for the community.
• Ability to perform or learn budget analysis and variance reporting.
• Proficient in using Microsoft Office and ability to operate standard office equipment.
• Position may require driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must possess valid driver’s license and comply with Atria Motor Vehicle Policy standards.