Technical support and electrical diagnostics define this hybrid Technical Support Specialist position, based ideally in Edmonton, Alberta, with office presence three days weekly.
Atlas Copco Group seeks a Technical Support Specialist supporting Field Service Technicians and Distributors. You will manage technical requests, analyze equipment failures, and develop training materials. The work requires compressor knowledge, computer literacy, customer communication, and strong electrical diagnostic skills. This position reports to the Technical Support and Administration Manager.
Key Responsibilities:
- Provide technical support to technicians and distributors
- Prioritize requests through the designated ticketing system
- Analyze equipment failures and recommend solutions
- Train teams on products and the Business Portal
- Develop the service department's yearly training plan
Requirements:
- Strong technical air compressor knowledge
- Electrical diagnostics skills and technical education
- Customer or distributor communication experience
- Strong computer literacy and communication skills
- English fluency, clean driver's abstract, and travel flexibility
Apply technical compressor expertise, electrical diagnostics, and training capabilities to support Atlas Copco customers and field teams.
Technical Support Specialist Compressors in Edmonton employer: Atlas Copco
CPC Pumps is an exceptional employer that fosters a collaborative and innovative work culture, where your skills and curiosity are valued. Located in Burlington, Ontario, you will have the opportunity to grow your career while working closely with a dynamic team dedicated to creating impactful solutions in mechanical design. With a commitment to diversity, inclusion, and continuous improvement, CPC Pumps offers competitive compensation and benefits, ensuring that you can thrive both personally and professionally.
