Apply air compressor expertise in a hybrid Technical Support Specialist role based ideally in Edmonton, Alberta, with office presence three days weekly.
Support Field Service Technicians and Distributors for Atlas Copco Compressor Technique products. Use electrical diagnostic skills, ticketing systems, product databases, and proprietary troubleshooting techniques to resolve technical issues. Create effective training materials, facilitate presentations, and maintain knowledge of technical services and products.
Key Responsibilities:
- Provide technical support to technicians and distributors
- Manage and prioritize requests through the ticketing system
- Analyze equipment failures and recommend solutions
- Coordinate RMA communication and factory inspections
- Develop the service department's yearly training plan
Requirements:
- Strong technical air compressor knowledge
- Electrical diagnostic skills and technical degree
- Customer or distributor communication experience
- Computer literacy across software, Windows, and hardware
- Clean driver's abstract and Canadian travel flexibility
Bring compressor knowledge, electrical diagnostics, and training capabilities to Atlas Copco's technical support organization in Canada.
Air Compressor Technical Support Specialist in Calgary employer: Atlas Copco
CPC Pumps is an exceptional employer that fosters a collaborative and innovative work culture, where your skills and curiosity are valued. Located in Burlington, Ontario, you will have the opportunity to grow your career while working closely with a dynamic team dedicated to creating impactful solutions in mechanical design. With a commitment to diversity, inclusion, and continuous improvement, CPC Pumps offers competitive compensation and benefits, ensuring that you can thrive both personally and professionally.
