Start your journey with ATCO Electric as a Customer Service Advisor in Whitehorse, YT. Be the first point of contact for customers and provide exceptional service every day.
This role focuses on residential, commercial, and rural inquiries, ensuring prompt responses and professional interactions. You will handle billing questions, service requests, and account changes, all while strengthening customer relationships. Your ability to manage and monitor accounts will create effective outcomes.
Key Responsibilities:
- Assist customers via phone, email, and in-person with various inquiries
- Monitor and take action on customer accounts
- Collaborate with social agencies and government partners
- Manage work orders and coordinate field service
- Process transactions accurately and prepare deposits
Requirements:
- High School Diploma or equivalent required
- 1-3 years in office administration experience
- Proficient with MS Word, Excel, and Oracle
- Experience handling cash and maintaining balances
- Excellent communication and problem-solving skills
Deliver outstanding customer service and enhance community engagement with ATCO Electric Yukon.
Customer Service Advisor at ATCO Electric employer: ATCO
ATCO Frontec is an exceptional employer that offers a dynamic work environment where employees can contribute to impactful infrastructure and construction projects across Canada and internationally. With a strong focus on safety, innovation, and collaboration, employees benefit from professional growth opportunities and the chance to work alongside a diverse team dedicated to operational excellence. The company's commitment to supporting communities and national interests makes it a rewarding place to build a meaningful career as a Construction Estimator.
