Shape CRM strategy and technology roadmaps at ATB through enterprise architecture, stakeholder collaboration, and clear technology communication. As Enterprise Architect CRM Strategy, you will create, own, and manage CRM architecture and technology strategy. You will evaluate CRM capabilities, guide solution design, and contribute to digital transformation. The work connects customer, marketing, product, personalization, and offers domains with broader architectural vision. Key Responsibilities:
Create and manage CRM architecture and technology strategy Build short and near term technology roadmaps Guide RFPs, POCs, solution design, and technology acquisition Participate in architecture governance with technology stakeholders Develop governance models supporting agile technology acquisition Requirements:
10 to 15 years in digital or innovation roles Enterprise CRM architecture experience across complex solutions Knowledge of Salesforce, HubSpot, or Dynamics 365 Experience with Google Cloud Platform and Amazon Web Services Bachelor's degree in technology, quantitative, or related discipline Bring CRM architecture, roadmap development, and customer-focused technology strategy to ATB's enterprise transformation work.
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Enterprise CRM Strategy Architect in Calgary employer: ATB Financial
ATB is an exceptional employer that prioritizes the well-being and growth of its team members, offering a high-care, high-performance culture that empowers individuals to make a meaningful impact. With a commitment to inclusivity and flexibility, ATB provides opportunities for professional development and a supportive work environment, making it an ideal place for those looking to thrive in their careers while contributing to the community. Located in Alberta, the hybrid work model allows for a balanced approach to work-life integration, ensuring that employees can excel both personally and professionally.
