At a Glance
- Tasks: Lead the design and development of IVR and Contact Center solutions using Amazon Connect.
- Company: Join Astra-North Infoteck Inc., a leader in innovative tech solutions.
- Benefits: Enjoy a competitive salary, flexible work environment, and growth opportunities.
- Other info: Collaborative hybrid work environment in Toronto with excellent career advancement potential.
- Why this job: Make a real impact by enhancing customer experiences with cutting-edge technology.
- Qualifications: Strong experience with IVR platforms, CTI integrations, and AWS Connect required.
The predicted salary is between 79632 - 97328 $ per year.
Astra-North Infoteck Inc. seeks a Technical Lead to own IVR and Contact Center solutions, with emphasis on Amazon Connect.
You will drive design, development, and deployment, collaborating with cross-functional teams in a hybrid Toronto environment.
You should have strong hands-on experience with IVR platforms, CTI integrations, cloud telephony, and AWS Connect, plus proven leadership and project-management skills to deliver customer-centric contact center enhancements.
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Technical Lead in Toronto employer: Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Astra-North Infoteck Inc. is an exceptional employer located in the vibrant city of Toronto, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive growth opportunities, including mentorship programs and access to cutting-edge technology, all while working in a supportive environment that values diversity and creativity. Join us to be part of a forward-thinking team that is shaping the future of cloud-based solutions and AI.
Contact Details:
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision! Recruitment Team
