Use French, Amazon Connect, and test automation skills as a Bilingual QE Engineer focused on contact center tools and platforms.
This QE Engineer role requires expertise in contact center platforms and French speaking and testing capabilities. You will automate IVR and routing with Cyara or Hammer, test user interfaces and APIs, and automate agent desktops. Java core knowledge supports the engineering work.
Key Responsibilities:
- Automate IVR and routing using Cyara, Hammer, or similar tools
- Test user interfaces and APIs with automation frameworks
- Automate agent desktop workflows for contact center platforms
- Provide technical leadership for maintenance releases and enhancements
- Support ongoing activities within structured Agile delivery
Requirements:
- Expertise in quality engineering with contact center platforms
- French speaking and testing capabilities
- Java core knowledge
- Experience with Selenium, Postman, Karate, or comparable tools
- Familiarity with Git, JIRA, Confluence, and integrated development environments
Apply your French, Amazon Connect, Java, and automation expertise to quality engineering for contact center tools and releases.
Bilingual Contact Center QE Engineer in Toronto employer: Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Astra-North Infoteck Inc. is an exceptional employer located in the vibrant city of Toronto, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from comprehensive growth opportunities, including mentorship programs and access to cutting-edge technology, all while working in a supportive environment that values diversity and creativity. Join us to be part of a forward-thinking team that is shaping the future of cloud-based solutions and AI.
Contact Details:
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision! Recruitment Team
