Elevate your career with Assured Automotive as a Customer Service Representative. Deliver exceptional service and support in collision repair across multiple channels: in-person, by phone, and via email.
Assured Automotive is seeking a motivated Customer Service Representative to enhance the client experience. You will manage relationships with customers and insurance partners while providing vital administrative support. This role emphasizes engaging customer interactions, effective communication, and meticulous documentation throughout the repair process.
Key Responsibilities:
- Execute the WOW Operating Way consistently
- Schedule vehicle repair appointments efficiently
- Process insurance assignments in a timely manner
- Prepare accurate repair orders and documentation
- Record all communications with customers and insurance partners
Requirements:
- High School Diploma required
- Minimum 1 year of Customer Service experience
- Strong oral and written communication skills
- Proficient with the Google platform and Microsoft Office
- Valid driver's license required
Contribute to operational excellence and positively impact customer satisfaction at Assured Automotive.
Customer Service Representative at Assured Automotive employer: Assured-Automotive-6
Assured Automotive is an exceptional employer that prioritizes a supportive work culture and employee growth, making it an ideal place for aspiring leaders in the collision repair industry. With a focus on delivering outstanding customer experiences, employees benefit from comprehensive training programs, a collaborative team environment, and opportunities to advance their careers while working in a state-of-the-art facility. Join us in a role where your leadership can truly make a difference in a thriving community.
