At a Glance
- Tasks: Help clients find the best insurance solutions while providing top-notch customer service.
- Company: Join NEXIA ASSURANCE, a forward-thinking insurance specialist with a positive work culture.
- Benefits: Enjoy competitive salary, health benefits, paid time off, and wellness programs.
- Other info: Flexible work options and opportunities for professional development.
- Why this job: Make a real difference in clients' lives while growing your career in a supportive environment.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 36000 - 44000 $ per year.
Salary: CA$50,000.00 to CA$130,000.00 per year
Location: Offices in Vaudreuil-Dorion, Châteauguay, or Beauharnois
At NEXIA ASSURANCE, we aim to position ourselves as forward-thinking insurance specialists, foster a positive work environment, and move forward alongside our clients and our team toward a promising future.
Reporting to the Director of Personal Property and Casualty Insurance, the Personal Property and Casualty Insurance Sales Broker helps provide customer service that meets Assurancia Nexia’s expectations and quality standards. The broker prioritizes the client’s needs and interests in all interactions with them. For every call or interaction with a client, the broker must take clear and accurate notes that reflect the conversation they had with the client. The broker is responsible for any other related tasks or those assigned by management.
Customer Service
- Answer incoming calls from customers and be available during assigned hours.
- Respond to emails from the general sales inbox.
- Identify the customer’s specific needs by asking the right questions.
- Analyze each customer’s needs independently and objectively.
- Recommend products and services tailored to each specific situation while respecting the customer and allowing them to make their own choice.
- Submit information to various insurers while accurately reflecting the customer’s information.
- Identify cross-selling and upselling opportunities.
Desired Behavioral Traits
- Demonstrate honesty and integrity in all interactions with customers.
- Communicate clearly and openly with customers and colleagues.
- Demonstrate respect and empathy toward clients and team members.
- Actively contribute to creating a healthy and inclusive work environment.
- Treat every client and colleague fairly, without prejudice.
- Ensure that professional practices comply with ethical principles and applicable laws.
- Demonstrate proactivity and thoroughness in performing tasks.
- Be fully committed to customer satisfaction and the company’s success.
- Adhere at all times to the Code of Ethics of the Chambre de l’assurance de dommages (ChAD).
- Act as an ambassador for Assurancia Nexia at all times.
Benefits
- Dental Insurance
- Supplemental Health Insurance
- Life Insurance
- Paid Time Off
- Employer Match to RRSP
- Company Events
- On-site Gym
- Employee Assistance Program
- Wellness programs
- On-site parking
- Work from Home
Personal Lines Insurance Broker – Sales in Québec employer: Assurancia Inc.
At NEXIA ASSURANCE, we pride ourselves on being a forward-thinking employer that values integrity, respect, and inclusivity in the workplace. Our offices in Vaudreuil-Dorion, Châteauguay, and Beauharnois offer a supportive environment where Personal Lines Insurance Brokers can thrive, with access to comprehensive benefits, wellness programs, and opportunities for professional growth. Join us to be part of a team that prioritizes client satisfaction and fosters a culture of collaboration and success.
