Associate Director, Advancement Services in Toronto

About Toronto Metropolitan

For more than 75 years, Toronto Metropolitan University (formerly known as Ryerson University) has been shaping the next generation of leaders through its uniquely innovative, entrepreneurial and career-focused approach to higher education. Driven by bold leadership, cutting-edge research and a deep commitment to academic excellence, TMU collaborates with students, faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected world.

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.

About University Advancement

University Advancement (UA) is a comprehensive development and alumni relations enterprise serving the priorities of TMU’s academic plan. Our mission is to build lifelong relationships, engaging alumni and friends, faculty and staff, and corporations and foundations, and matching their interests with the needs and priorities of the university. University Advancement at TMU is a dedicated team of professionals, committed to collaboration, diversity, and integrity, and to being trustworthy stewards of our donors’ investments.

The Opportunity

Shape the operational and financial foundation of University Advancement and help drive informed decision-making across the division. University Advancement is seeking an Associate Director, Advancement Services to manage gift processing, regulatory compliance, financial audit preparation, pledge management, on-line giving forms, annual fund processes, records management and administrative workflows. Working closely with the Executive Director and senior leadership, you will provide trusted operational oversight, ensure compliance with Canada Revenue Agency (CRA) guidelines, and establish robust internal financial controls for all philanthropic contributions.

This role serves as a key operational partner across the institution, delivering the administrative rigor, financial accuracy, and guidance needed to support sound decision-making and Advancement priorities.

Responsibilities include:

• Records Management, Gift Processing, CRA Compliance & Audit Management
• Administrative Processes & Donor Pledge Management
• Staff Supervision & Operational Leadership

Qualifications

To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:

• Completion of a post-secondary university degree in business administration, accounting, management, communications, or a relevant field.
• A minimum of seven (7) years of progressive experience in advancement operations, financial administration, or public relations within a post-secondary or complex public sector environment.
• Two (2) to three (3) years of direct experience managing, leading, and developing staff, preferably within a unionized environment.
• In-depth knowledge of CRA charitable guidelines, tax receipting regulations, gift acceptance protocols, and experience liaising with internal/external auditors.
• Strong proficiency in gift reconciliation, pledge management, fund accounting, cost centre tracking, and generating reports for executive leadership.
• Proven ability to handle non-routine issues, interpret complex policies, resolve donor/operational inquiries diplomatically, and establish new processes for unique situations.
• Excellent oral and written communication skills with a demonstrated ability to advise senior stakeholders, manage multi-departmental contacts, and work collaboratively across teams.
• A commitment to ongoing learning and implementing of initiatives centring equity and inclusion.
• Proficiency using Google Workspace and applications (Gmail, Calendar, Drive, Meet, Docs, Sheets and Slides) and a Windows based database, Fundraising CRM and Zoom.
• Working knowledge of complex information systems, prospect tracking, research, charitable giving laws, basic financial planning and deferred giving programs.
• An equivalent combination of education and experience may be considered.

Applicants who do not meet all of the posted qualifications may, upon the University’s sole discretion, be considered to fill a vacancy on an underfill basis. Candidates must have a demonstrated record of dependability/reliability and a commitment to maintain confidentiality.

Toronto Metropolitan University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and aims to ensure that independence, dignity, integration and equality of opportunity are embedded in all aspects of the university culture. We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. All information received in relation to accommodation will be kept confidential.