At a Glance
- Tasks: Manage application deployments and provide expert troubleshooting in cloud environments.
- Company: Join a leading tech company focused on cloud operations and support.
- Benefits: Competitive salary, flexible hours, and opportunities for skill development.
- Other info: 24/7 operational support role with great career advancement potential.
- Why this job: Be part of a dynamic team ensuring seamless cloud operations and high customer satisfaction.
- Qualifications: 3+ years in technical support with strong troubleshooting skills.
The predicted salary is between 121500 - 148500 $ per year.
Join as a Technical Support Engineer to manage application deployments in hosted environments.
Provide expert troubleshooting and coordinate integrations for continuous delivery and support.
In this role, you'll focus on application installations and operational support, ensuring seamless deployments and high satisfaction.
Your collaboration with cross-functional teams will be vital for effective troubleshooting and maintaining operational excellence across all environments.
Key Responsibilities
- Conduct installations and upgrades for customer environments
- Execute deployment activities via Azure Dev Ops
- Monitor and manage CI/CD pipelines actively
- Provide L2/L3 technical support for applications
- Document known issues and best practices
Requirements
- 3+ years of technical support experience
- Strong skills in troubleshooting multiple application layers
- Experience with Windows/Linux systems
- Familiarity with release management procedures
- Availability for 24×7 operational support
Utilize your technical abilities to enhance service delivery and operational reliability in cloud-based environments.
Technical Support for Cloud Operations in Calgary employer: AssetWorks Inc
AssetWorks is an exceptional employer that fosters a collaborative and innovative work culture, allowing you to lead a talented team of engineers in modernizing critical software solutions. With a strong focus on AI-driven development and a commitment to employee growth, you'll have the opportunity to shape your career while contributing to meaningful projects that impact cities and agencies across North America. Enjoy the flexibility of fully remote work, stability through our affiliation with Volaris Group, and a clear path for advancement as you drive the future of technology in fleet and asset management.
