Assent is seeking a Senior Customer Success Manager to lead renewal and expansion efforts, delivering on purchased programs and guiding customers from project kickoff to successful completion with senior stakeholders.
The role requires 6+ years in customer success or project management, SaaS experience, excellent English communication, advanced Excel skills, and a track record of aligning solutions to client goals and driving product adoption.
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Strategic SaaS Customer Success Leader (AI) in Toronto employer: Assent
Assent is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to take ownership of their roles in enhancing SaaS quality and delivery. With a strong focus on professional growth, Assent offers ample opportunities for career advancement and skill development, all while being part of a dynamic team dedicated to making a significant impact in the industry. Located in a vibrant area, employees enjoy a supportive environment that values diversity and encourages creative problem-solving.