Customer Experience Leader – On-site Woodbridge in Vaughan

Customer Experience Leader – On-site Woodbridge in Vaughan

Vaughan Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead customer-facing teams and drive service excellence in a dynamic environment.
  • Company: Join Fleming and Baron, an innovative ASSA ABLOY company.
  • Benefits: Competitive salary, career growth opportunities, and a supportive team culture.
  • Other info: Ideal for those looking to grow in a fast-paced, collaborative setting.
  • Why this job: Make a real impact on customer experiences and lead a passionate team.
  • Qualifications: 5–7+ years in CX/CS/Operations and strong leadership skills.

The predicted salary is between 63000 - 77000 $ per year.

Fleming and Baron, an ASSA ABLOY company, is hiring a Customer Experience Manager to lead customer-facing teams at our Woodbridge, Ontario facility.

You will drive service excellence, coach staff, monitor NPS, and partner with Sales, Operations and Engineering to enhance end-to-end customer experiences.

Ideal candidates bring 5–7+ years in CX/CS/Operations, a relevant degree (MBA a plus), and strong leadership with change management experience.

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Customer Experience Leader – On-site Woodbridge in Vaughan employer: ASSA ABLOY

Wallace & Wallace, Midwest, and Shorty's is an exceptional employer that prioritizes employee growth and engagement within a dynamic work culture. Located in Manitoba, the company offers robust training and development opportunities, fostering a diverse and inclusive environment where every team member can thrive. With a strong commitment to operational excellence and customer satisfaction, employees are empowered to make meaningful contributions while enjoying the benefits of working for a leading provider in the fence and overhead door solutions industry.

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Contact Details:

ASSA ABLOY Recruitment Team

We think you need these skills to ace Customer Experience Leader – On-site Woodbridge in Vaughan

Customer Experience Management
Service Excellence
Coaching Skills
NPS Monitoring
Collaboration with Sales
Collaboration with Operations
Collaboration with Engineering