At a Glance
- Tasks: Lead customer-facing teams and drive service excellence in a dynamic environment.
- Company: Join Fleming and Baron, an innovative ASSA ABLOY company.
- Benefits: Competitive salary, career growth opportunities, and a supportive team culture.
- Other info: Ideal for those looking to grow in a fast-paced, collaborative setting.
- Why this job: Make a real impact on customer experiences and lead a passionate team.
- Qualifications: 5β7+ years in CX/CS/Operations and strong leadership skills.
The predicted salary is between 63000 - 77000 $ per year.
Fleming and Baron, an ASSA ABLOY company, is hiring a Customer Experience Manager to lead customer-facing teams at our Woodbridge, Ontario facility.
You will drive service excellence, coach staff, monitor NPS, and partner with Sales, Operations and Engineering to enhance end-to-end customer experiences.
Ideal candidates bring 5β7+ years in CX/CS/Operations, a relevant degree (MBA a plus), and strong leadership with change management experience.
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Customer Experience Leader β On-site Woodbridge in Vaughan employer: ASSA ABLOY
Wallace & Wallace, Midwest, and Shorty's is an exceptional employer that prioritizes employee growth and engagement within a dynamic work culture. Located in Manitoba, the company offers robust training and development opportunities, fostering a diverse and inclusive environment where every team member can thrive. With a strong commitment to operational excellence and customer satisfaction, employees are empowered to make meaningful contributions while enjoying the benefits of working for a leading provider in the fence and overhead door solutions industry.